Axys Rotary UK Repair Centre

If you need essential maintenance on your Axys Valhalla or Valkyr machine you’re in luck, Starr Tattoo Supplies is now the Official Axys Rotary Repair Centre here in the UK.

 

So, how does this work?

The first question is what is wrong with your machine? So that we can determine this, we need to recover the machine and carry out a complete diagnostic test. Sending pictures and videos over DM or email is great to get the ball rolling, however a thorough diagnoses requires that we have the machine to hand.

We will usually ask if your machine is within the 12 months manufacturer’s Warranty - this is from the date you purchased the machine. If your machine is covered under warranty, you will not be responsible for any repair costs or replacement parts. If the machine is out of warranty, then repair costs would be as follows:

Diagnoses, repair, parts replaced and internal cleans: £50
Additional Motor or RCA back replacement: £40

Payment for any out of warranty repairs will need to be made over the telephone prior to the return of your machine. All repaired machines will undergo a complete diagnostic test prior to being returned to you promptly via our courrier.

 

Sending your machine:

When shipping your machine back to us please make sure you include the following:

  • Sufficient packaging to prevent potential damage being caused during transit
  • Proof of warranty where applicable (copy purchase order showing date of purchase)
  • Details regarding the reason for the return of your machine
  • Your name, Studio name, contact number and/or Email Address
  • Your full address details for safe return of your machine

For all repairs and maintenance please send your machine to the following address:

Starr Tattoo Supplies
Axys Repair Centre
Unit 1 Meir Road
Park Farm North
Redditch
B98 7SY

 

Check out the Axys rotary range here

If you have any other questions regarding our services, please contact us through our phoneline 01527 526 301 / 0800 0851 216 or email us on sales@starrtattoo.com.